Steve Iloski has been working with Glad Group for almost 20 years. He brings a multitude of experience, knowledge, loyalty, and strong work ethic to the team. Steve is our Executive Director who oversees multiple projects based in our Sydney Head Office.
Steve works daily with our customers to deliver tailored service solutions and ensures Glad Group always deliver the right people for the right job, with the right abilities at the right value. He has a profound understanding of property needs in large organisations and adopts a customer-centric approach to service delivery.
Hello Steve and thank you for taking some time to talk to us!
1. Can you tell us a bit about yourself?
Steve: Outside of work, I have two younger kids a boy and a girl. I am very family orientated and love spending a lot of time with my kids on the weekends. I am very easy going, love travelling and enjoy talking to people of all walks of life.
2. Could you tell us about your career at Glad Group?
Steve: I started at Glad Group when I was 18 years-old in head office and had to learn from the ground up to understand and appreciate the business’ true aspect. Having my parents start the family business was great from a cultural perspective but also had challenges, working so closely together. The things I have learnt at Glad Group you can’t get with any degree. The education you get at Glad Group is second to none. I have been here for almost 20 years and now I’m the Executive Director, looking over every aspect of the business. We have great people and without a great team there’s no way the business would run efficiently. The reason I have been able to become a better leader is because the people inspired me to become a greater leader every day.
3. What is your vision for the Glad Group, for the next 5 to 10 years?
Steve: My vision is for Glad Group to be a sustainable business that continues to provide value not only to our customers but to our people and provide prosperity for the future Glad ambassadors.
4. What is the most rewarding part about your role?
Steve: Assisting our customers and my team members with day-to-day obstacles and hurdles provides me great satisfaction knowing that I have supported our people to my best capability and expertise.
5. As the Executive Director of the Glad Group, what would you say is the most interesting project you are currently working on?
Steve: I’m currently working on multiple projects, however being in the role that I’m in gives me the opportunity to see multiple facets of each business division. Through our journey and strategy, we have worked on key milestones for the business. The latest to date is currently our new finance system which will better prepare our business for data-driven information but also better equip our people to do their jobs more efficiently and seamlessly.
6. What does a typical day in your role look like?
Steve: I like to read about the business world and current events. It allows me to better understand what our key customers play a part in and how to help them achieve their goals. On a typical day, I also look at my calendar to assess day-to-day activities, meetings, and updates of each divisional head. Whenever I can, I also visit our customers on site and meet with our people. When I’m back at head office (if I’m not travelling to a state office), I conversate with our teams as I like to see how everyone is doing.
7. As the Executive Director of the company, what piece of advice would you give to someone working for Glad Group who would like to progress in their career?
Steve: Being humble and having integrity and trust are key human values that I live by. Our business has been built on the core foundation of these human values and I am proud to see that Glad Group continues to supersede these elements.
Thank you Steve! Stay in touch with Glad Group for our next interview with one member of our Senior Leadership Team.