Gilbert Johnson Customer Service Professional of the Year

GLAD REACHES THE FINALS IN AUSTRALIA’S HIGHEST CUSTOMER SERVICE AWARDS

At Glad Group, we understand that the delivery of exceptional customer experience is the output of human factors and people interactions. Irrespective of any role, all our people have some degree of accountability in delivery of customer experience. From cleaning, security to concierge, maintenance and administration, all members of the Glad team interact with people as much as they do …

Glad Group Customer service

CUSTOMER SERVICE AT ITS BEST

Well done to our Security team at 242 Exhibition Street in Melbourne for the exceptional customer service provided at a number of very important tenant events. Glad Security Officers, David Howes and George Narsa have shown admirable effort and professionalism for which they were highly praised by the client. “I want to thank you for your support to the various …