National Communications Centre
The NCC facility has been built to comply with the Australian and New Zealand Standard AS/NZS 2201.2:200 and has been awarded Grade A certification by ASIAL. The NCC Facility was launched in June 2012.
The NCC facility team can cater to every Glad Group site under management, including mobile security patrols. Glad Group has partnered with a world class, Australian-based software developer to ensure the National Communications Centre has access to leading edge technology which meets the highest security standards required by large financial institutions and security firms.
We have the ability to rapidly deploy and co-ordinate, security, maintenance and cleaning crews at any given moment on a national level via our dedicated and certified staff and partners. This affords us a centralized communication point to successfully manage any crises.
WHAT WE CAN DO?
24/7 Call Centre
Active CCTV Monitoring
Critical Crisis Management
Data Recovery and Crisis
Call Centre Redundancy
Benefits of our National Communications Centre
Our National Communications Centre is based and operates from Glad’s Head Office premises in Sydney.
Centralised point of contact
The NCC facility is an integrated service, responding to incidents across Glad Group’s complete range of services including cleaning, security and maintenance.
Highly Skilled Operators
Our NCC operators are highly skilled and knowledgeable in all facets of Glad’s business.