At Glad Group we value our team and we understand the importance of delivering prompt service for our clients to improve safety and reduce risk for both our staff and the public. It is great when clients we service acknowledge the hard work of our teams and take the time to say thank you. Charter Hall Management at Singleton Square and Singleton Plaza sent a note to thank Glad staff John Kupelian, William Belcher and Sam Wilks for displaying great support and professionalism when the common area at the centre was hit by two separate storms causing floods and parked cars to float.
Charter Hall management emphasised timely and proactive response was provided by Sam who “showed great competency and put customers’ safety first.”
“With Sam’s quick reaction prior to the storm and John and Will’s support they have done themselves proud in my eyes and also Charter Halls in reducing down time of shops and not having one PLI incident.”