We asked everyone at Glad to share with us fatherhood stories. Some shared what fatherhood means to them, some took a trip down memory lane and shared a special memory about their father, some shared words of advice that will stay with them forever and of course some shared the funny side of fatherhood. So many different stories and such a beautiful result in the end…

1. Fathers show us what the real blessings in life are…

FATHER’S DAY Fathers show us what the real blessings in life are

2. They teach us resilience…

FATHER’S DAY They teach us resilience

3. And honesty…

FATHER’S DAY And honesty

4. Fathers are there to break the stereotypes

FATHER’S DAY Fathers are there to break the stereotypes

5. They play a major part in shaping who we are

FATHER’S DAY They play a major part in shaping who we are

6. And are always there to pick us up

FATHER’S DAY And are always there to pick us up

7. Becoming a father changes you forever

FATHER’S DAY Becoming a father changes you forever

8. Fatherhood is the best job in the world!

FATHER’S DAY Fatherhood is the best job in the world

9. Even when it costs you a lot…

Even when it costs you a lot

10. And because it’s one of life’s greatest experiences.

And because it's one of life's greatest experiences

Although fathers should be celebrated every day, we can look at Father’s Day as New Year’s Day – an opportunity for a new resolution, to reconnect, pick up the phone, spend time together, for a moment forget about everything else that occupies our lives and just be there to show them how much they mean to us…

Happy Father’s Day from the Glad Group!


Panthers Rugby League Academy


Living in a great community gives all of us a much needed sense of belonging, a feeling of security and social opportunities where we can learn and have lots of fun. When Glad Group started cleaning and security services at Westfield Penrith in March 2017, we wanted to become a real patron of community spirit – and what better way to do that than through football and the Penrith Panthers.

In 2002 Penrith Panthers started their “Panthers on the Prowl” community development foundation and Glad Group has just become a major corporate partner of the program.

“We’re always looking for opportunities to support the local communities we’re located in. Panthers on the Prowl offers initiatives that focus on building the strength of social capital in the local community through a range of programs targeting positive social connections for families, children and overall community welfare needs. It was the perfect fit for Glad and we couldn’t be happier with the opportunity.”, James Carlile – Glad Group Chief Operating Officer.

Panthers on the Prowl runs a number of programs targeting different areas of the community. Local schools are offered various programs targeting active life styles, self-esteem and personal development for kids that need just that extra help and adult computer literacy. It also offers education and training opportunities for players post career.

If you visit the new Panthers Rugby League Academy you can’t miss our name at the door. The Glad Group Panthers Rugby League Academy is now in full operation. This amazing $22 million state-of-the-art facility located behind Panthers Leagues Club is now the fulltime training and development facility for the Panthers senior and junior squads. The facility is one of the best of its kind in the country and has not only been designed to produce top rugby league players but also engage the players in local schools, apprenticeships, trades or tertiary education courses.

We look forward to sharing the successes of Panthers on the Prowl and can’t wait to see the Penrith Panthers in this year’s NRL final series.

hands community


“We are very proud to be a part of this inspiring program that is truly changing lives for the better with two candidates working currently on site with another to start shortly”, said James Carlile – Chief Operating Officer.

Marist180 strives to create positive life changes for those most vulnerable in our communities by delivering a range of life skills programs for at risk young people, their families, those experiencing mental issues and refugees.

We’re excited to announce through our association with Marist180, we are currently working with the Brotherhood of St Laurence. Both are not for profit organisations that assist people wishing to transition into the workforce, giving them employment opportunities to work, earn an income and build their self-confidence through independence in the community.

Working closely with the Coordinator for the Transition to Work Program at Brotherhood of St Laurence, we have outlined the responsibilities of potential roles at Glad Group, potential training benefits and discussed the associated positive impact as working as part of a team for candidates. With the right framework in place we work with the candidate and arrange a site visit with their case manager.

At the site visit they get a comprehensive and detailed tour, walking all areas of the site including back of house, car parks, parents rooms, toilets and so on. They are shown how staff prepare for the day and some of the WHS aspects that need to be followed. The tour finishes at the site office, where they are fully briefed on the role and systems we use. This way they can make a truly informed decision as to whether they would like to join the Glad Family.

“We currently have two candidates that have come through the program working as part of the team at Roxburgh Park Shopping Centre and another about to start shortly, so the initiative is proving very successful for both Glad and the organisations we partner with”, said Matthew Ford – Client Services Manager, VIC.

Glad has a variety of roles that can be offered to suitable candidates, such as a Security Officer responsible for patrolling the local shopping centre, or a cleaning team member that takes pride making the food court sparkling clean for the enjoyment of visitors. But it’s the ongoing training that’s invaluable, with a focus on Customer Service skills candidates are trained across all areas of the site, and work where the operational needs are at any given time. This may be doing a scheduled amenities check, cleaning up a drink that has been spilt on the floor or helping a lost child find Mum – the day is always full of variety and can be very rewarding.

Once employment has started Glad provides constant support to ensure Brotherhood of St Laurence colleagues have, and are always getting, the tools and knowledge they need to be successful.

Girls in Property


Last week, Glad Group was a proud sponsor of the Property Council of Australia’s Girls in Property Week endorsed by the NSW Department of Education. Our National Marketing and Communications Manager, Ivana Iloski, had the pleasure of hosting a table for nine Year 10 girls at the annual Women in Property Lunch on 19 May at the Westin, Sydney. The lunch was attended by 950 people who enjoyed the inspiring speech by special guest speaker, Catherine Ball, and a panel of the property industry’s leaders. They spoke about the challenges that the industry faces related to career stereotypes and attracting women in senior roles, the initiatives being taken to overcome these challenges and the opportunities for women in the industry.

The lunch was a perfect round up to the “Girls in Property Week” initiative that saw 120 students from Cheltenham, Mackellar, Riverside and Asquith Girls High Schools being introduced to the property industry. Over the course of three days, the girls had the opportunity to visit some of the offices of the industry’s leaders and have an in depth overview of their operations and the importance of the industry to the economy.

“Girls in Property Week is an initiative of the Property Council of Australia’s NSW Diversity Committee and will run from 15th – 19th May, 2017 as a pilot program. The week aims to raise awareness and encourage greater female participation in the property industry, introduce the career options available in the industry to the participants and help high school aged girls make informed choices about their future career. It is hoped that this initiative assists more young women consider and choose to work in the property industry, helping to create a sustainable pipeline of talent for the growing industry.” – Source: Property Council of Australia.

Counter Terrorism certification


At a time when terrorism seems to regularly dominate the news headlines, is at the top of nearly every country’s national security agenda and is considered to be the greatest security challenge of our time, we see leading property management companies investing in risk management strategies to not just protect their assets but the people who visit them every day to work, shop or simply have a cup of coffee with a friend. How companies identify risk and their response capability has become extremely important.

Glad Group’s Security Division offers clients a security platform based on continual development, training and education of our Security Teams involved in the operation of public arenas. This is especially important for identifying potential risk, how to be aware and emergency response capability.

As part of our ongoing initiatives, Rod Moolman, our Security State Manager for VIC recently completed the Certified Counter Terrorism Practitioner (CCTP) course in Singapore. The certification is an internationally recognised qualification providing demonstrable proof of knowledge and expertise in terrorism prevention, detection and deterrence. Some of CCTP’s partner organisations of include:

  • FBI National Academy
  • International Counter Terror Officers Association
  • Florida Swat Association
  • International Law Enforcement Educators and Trainers Association
  • Asian Police Officers Association

The course covers fourteen key areas of counter terrorism, which gives participants a unique set of skills and competencies ranging from understanding risk implications via scenario based training and applying effective detection and deterrence methods. It is also endorsed by Skills for Security UK, The International Society for Crime Prevention and The International Association of Counter Terrorism and Security Professionals.

“With CCTP qualifications we now have the capacity to conduct risk assessments for corporate and government clients. The knowledge gained will also be shared with our Security teams around the country, extending our understanding of various threat types such as Active shooter and Terrorism threats, both of which have already been identified by several of our clients” said Rod Moolman.

In an age where risk management is at its most critical, this certification places Glad Group in a unique position to assist clients in the security planning process to help ensure the safety of us all through innovative leading global techniques.

10 years MLC Centre


It’s not very often that an employee stays with the same company for 10 years. It’s even more uncommon for a whole team to stay at the same company, working at the same site for 10 years. That’s how dream teams are created.

Long term staff retention is something all organisations strive to achieve. The longer a staff member is with a company the more valuable they become. They’re ideal for training and mentoring others, promoting your brand to potential clients and consistently deliver quality work.
Here at Glad Group we are proud to announce this month alone five more of our staff members celebrate ten years of service. What makes this even more special, they have worked together for the last ten years – a real dream team, providing first class security services to MLC Centre Sydney.

“I am so proud of what the team at MLC Centre have accomplished. They embody the family culture instilled across our organisation and their dedication, hard work and loyalty is truly inspirational.”
James Carlile, Chief Operating Officer, Glad Group

Led by Security Manager Ravi Paliwal, the team has achieved continuous success over the years with numerous nominations and awards for GPT’s People First Awards, for their ongoing high performance standards in customer service.

So, it’s not surprising that Gilbert Johnson won the inaugural People First Ambassador Award this year for his service dedication.
We could not be more proud of this exceptional team and all they have accomplished. Each of these individuals is responsible for enhancing Glad Group’s reputation and delivering the very best customer experience. We look forward to the next 10 years!

Picture: James Cass (Dockmaster), Gilbert Johnson (Security Officer), Ravi Paliwal (Security Manager), Leonard Joudo (Dockmaster) and Sangdeep Ghasti (Security Controller).

Cyclone Debbie


It’s been almost two weeks since severe Cyclone Debbie hit South East Queensland and Northern New South Wales. The cyclone was branded the most dangerous since Cyclone Yasi in 2011 and left chaos behind for the communities in the affected areas. One of these areas was Murwillumbah, where the Wilsons River reached 11.6m and flooding left people stranded on the roofs of their homes. Over 20,000 people had to be evacuated and more than 45,000 were cut off from power and water supplies. So far over 750 homes have been deemed completely uninhabitable.

Many Glad staff were directly affected by the crisis, being stranded at their places of work. Sunnyside Mall in Murwillumbah was one such location, with the team unable to leave the area to return to their homes. Having been put up in a hotel locally – which also flooded overnight – they got to work helping to salvage the mall, particularly important because it houses the town’s only supermarket, which people desperately needed to access for emergency supplies.

“Your team provided great support and constant feedback on specific location conditions; which helped me immensely in being able to deploy resources accordingly – including sending some staff home who were far too dedicated for their own good!”
Andrew Head, Operations Manager, Charter Hall

Everyone in all locations really had to pull together and dig deep to find the resources to weather the storm. We are incredibly proud of all of our brave staff who did and continue to do everything they can to help with the clean-up efforts.

Clients have been united in their thanks for all your hard work.

“I was very impressed at how the whole Glad Team at Sunnyside Mall performed during the extreme weather conditions and flooding in the area. The whole lower level of the centre was flooded and as soon as the team could get access to the centre they sprung into action.
Nothing was too much trouble for them and they even worked on their days off to ensure the centre was open and trading as soon as possible. All up we lost 2 days of trade due to the weather and flooding, but without Arnold, Louisa, Rhia and Stanojka it would have been much longer.
Thanks from Mitch and the Charter Hall team.”
Mitchell Phelps, Centre Manager, Charter Hall

The Bureau of Meteorology has said another cyclone may be brewing near the Tiwi Islands, but that it shouldn’t affect our coastline. Hopefully the worst of the weather has now passed and we don’t see the likes of Cyclone Debbie again.


International Women's Day Glad Group


Well what a week!

Gender Equality Awareness Week started as a pet project for a few of us women at Glad Group. Not just something that sprung up last week, this is something that is extremely important to us and we have been ruminating on for months. The more we spoke about it in the office the more we realised how important this was to people; and not just the women. So we decided that it wasn’t enough for us just to get behind International Women’s Day; we wanted to show our very real commitment to diversity and gender equality. So was born Glad Group’s Gender Equality Awareness Week.

So what did we do? We designed and undertook a number of initiatives to highlight gender equality and its importance in today’s world. These included:

These are all things we are rightly proud of, but we have to be honest, we didn’t get there without a fight. Some of the reactions, from men and women, were indifferent at best and disparaging at worst. Fortunately they were significantly in the minority. The most important thing is that we got there in the end.

The message is clear; this is an ongoing issue that is incredibly important to every gender, not just women, but we still have so far to go.

For Glad Group this week is just the beginning. Now we’ve taken the pulse of our staff and our clients we will keep learning from those who forge the path to true gender equality and keep taking strides in the right direction.

Thanks to everyone who took part so actively in our inaugural Gender Equality Awareness Week. We look forward to working with our teams and clients to make this world a better, more equal place.

Women Gender equality diversity security


The Security industry is one where women are still extremely under represented. With the stigma of Security personnel being “a large male with little between their ears”, as quoted by Kelli Courtenay, our National Security Operations Coordinator, how do we turn these stereotypes around and make it into what it actually is – an appealing career move for women.

These days security doesn’t just mean the traditional guard patrolling grounds looking for trouble makers and keeping them at bay; it encompasses cyber security, anti terrorism expertise, electronics and digital monitoring. It requires soft skills rather than just physical strength and is enmeshed with all the other soft property facilities services. Cybersecurity, in particular, is an area where the required skills are still very much in short supply.

At Glad we have 90% males and just 10% females in our Security Division. Understanding the industry dynamics and the entrenched culture are all essential to helping us close this gap, which we are committed to doing.

Glad’s initiatives mean we are taking a proactive approach to promoting gender equality. We asked Gordana, our State Manager for South Australia, how she got started, what it means to her to be part of the burgeoning security industry and what she thinks of the very real opportunities unfolding in front of women:

“I have to admit starting in the security industry as a female was hard as it was (still is) a mainly male oriented industry. People would take one look at me and have immediate opinions because I wasn’t a big bouncer looking male and what could I do in emergency situation? I like to prove people wrong and brain is always better than brawn!

As Rosalynn Carter said “You have to have confidence in your ability, then be tough enough to follow through”. I am a firm believer in that.

After bit of door knocking I was given a chance and worked my way up to my current position. Persistence and hard work prove that it is not about how big you are or what gender you are, it is about getting past those labels and proving that open communication skills, attitude, people relations, adaptability and empathy are what make a great manager in the security industry.

It is hard for women as we can harbour more doubt within ourselves that nobody will give us a chance in such a male dominated industry. But as Glad has already shown with its current staff, we are open to equal opportunities for females in all security roles – everyone will be given an opportunity to work in the industry based on their work ethics, not their gender.”

We couldn’t have put it better ourselves.

If you are interested in a career in the security industry please don’t hesitate to get in touch with us!

gender equality men women diversity


I grew up in a fairly traditional home with old fashioned gender stereotypes. My dad worked long hours while he was building up his business. Mum worked long hours too, but on top of it she had to come back home and do all the cooking, cleaning and washing as well as getting me and my sister ready for school for the next day. No mean feat as any working mother will know. I am not trying to denigrate my dad. Not at all. He worked incredibly hard 15 hours a day and when it came to household chores, he simply didn’t know any better. He was just raised like that. So was my mum.

If it wasn’t for my parents’ hard work and dedication, I wouldn’t have the opportunities that I do today. I am the Executive Director at Glad Group, an integrated property services company that employs over 2000 people. A big responsibility and something I don’t take lightly.

What I also take extremely seriously is gender equality.

vacuum cleaning father son equalityWhether you are male, female, or however you identify yourself, I believe you should have the same rights as everybody else.

I want to make sure that our employees work in an environment that is free from harassment, bullying and stereotyping and this means that I must lead by example. As my dad likes to say “the fish stinks from the head”.

I will always be grateful to my mum for her tireless contributions but I want to actively help things change. I have a son and I will work very hard to make sure he knows that he will be responsible for making equal contributions in his household. To believe that women are his equals both in and outside of work. To recognise people for their skills, not their gender and to be compelled to speak out when witnessing discrimination.

I also want to make sure that any daughter of mine isn’t expected to take on the burden of a household alone. That she can become the CEO of the company of her dreams if she so desires and that she is paid the same as any man who may hold that position.

Unfortunately today the statistics are shocking and stacked against her: more than 95% of Fortune 500 CEOs are men; 40% of agricultural workers are women but less than 20% of those women own land; violence against women–at home, on university campuses, and in the workplace–continues and is regularly ignored. I find this very disturbing and work hard to play a role in changing it.

My wife, Ivana also works at Glad Group and is a tireless advocate for women’s rights. Both her and I are working together to make sure that we are building a better, more equal future for our children and all future generations.

What are we doing?

Well, of course this is Glad Group’s first annual Gender Equality Awareness Week.  We are also actively encouraging sponsorship and mentoring of women in our workplace. People who have sponsors are 23% more likely to advance their careers, according to research from the centre for talent innovation. Importantly, we are encouraging men to become involved. As men we must first acknowledge that there is a problem and then take an active role in doing something about it.

I am taking the pledge today! Will you join me?