Eastland team Glad Family

GLAD GROUP DELIVERS INTEGRATED SERVICES AT EASTLAND SHOPPING CENTRE

On Wednesday March 13, Glad celebrated it’s newest Integrated Services Team at QIC’s Eastland Shopping Centre.  Security Officers, Cleaning Coordinators and Maintenance Technicians all work together to create the very best customer experiences.

The Integrated Services team celebration was attended by Glad Group management, QIC management and of course members of the Integrated Services Team.

Eastland Shopping Centre is Australia’s 14th largest and has over 13.5 million guests every year, so our team is going to be very busy!

They’ve been trained and are ready to connect with guests and retailers to deliver exceptional customer experiences at this truly unique location.

A destination like no other, Eastland Shopping Centre features over 400 retailers, Town Square, Fashion Arcade, Midway, and unique experiential events.

ONE TEAM one community

To keep up with all of that our team will work as ONE TEAM one community, providing a wholistic approach to property management.

All linked together through one service platform cleaners can report lights outs to maintenance, security can call for a rapid response cleaning team and maintenance can call in a lost child to security.

Everyone works together sharing the responsibility to ensure Eastland Shopping Centre operates and is presented to the highest standard, so guests enjoy the very best service every day.

Congratulations team – we are glad you are here and wish you great success.

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